Refund & Cancellation Policy

Last updated: 13 November 2026

Cancelling

You can cancel your Pro subscription at any time:

• log in and click Manage plan, then cancel; or
• manage your order through your Link account, using the link in your receipt email.

When you cancel, you keep Pro access until the end of the month you’ve already paid for. You won’t be charged again. After that, your account automatically moves to the Free plan. You don’t lose your account.

Refunds

Pro is billed monthly in advance at €5.99/month, VAT included. We don’t give refunds for partial months or for schemes you didn’t use. This doesn’t affect your rights under consumer law.

We will refund a payment if:

• you were charged by mistake, or charged more than once;
• a technical fault on our side stopped you using Pro for a significant part of the month; or
• the law entitles you to a refund.

Your right to withdraw (EU consumers)

Consumers in the EU usually have a 14-day right to withdraw from online purchases. Because Pro gives you immediate access to digital content, this right may end once you start using it, where the law allows. Payments are handled by Link, Stripe’s merchant of record service, which applies any cooling-off rights that apply to you.

How to ask for a refund

Email us at help@chemistryreactionschemes.com with the email address on your account and the date of the payment. Or contact Link support using the details in your receipt. Refunds go back to your original payment method. They usually take 5–10 business days to appear, depending on your bank.